Xfinity support scam.

Over the past two days she has tried 3 different support phone numbers. Two stuck her in an endless robo-assistant loop that kept circling back to 1-800-Xfinity; the third (888-565-4329) had a recording saying that the wait time for help was more than 100 minutes. Please, can someone from Xfinity support reach out to us?Kira Krown. Consumer Education Specialist. October 19, 2022. Did Spectrum or another provider call with an offer to lower your monthly TV, cable, or internet bill in exchange for a pre-payment or fee? It wasn’t them. It was a scammer, and you’re not alone.Support Account & Billing. What to expect with a refund from Xfinity. Claiming a refund from Xfinity is easy. In about four to six weeks after you disconnect your service and …Just got an email from online. communication. email@ comcast. net titled "Urgent Message from Comcast". It says an update is required and includes a button. Seems suspicious but it is very well done. None of the obvious signs of a scam beyond I've never gotten something like this from Xfinity before. Anyone know anything else about this?

Protecting yourself from Comcast Xfinity scam calls and other fraudulent activities requires vigilance and a cautious approach. By adhering to these guidelines, you can minimize the risk of falling victim to scams and keep your personal information secure. ... To reach Comcast Xfinity customer support, you can use the following contact …Download it for free from Google Play or the App Store, or text "APP" to 266278. Tap the Account tab at the bottom of the screen. Select Bill details under the account balance section. Tap Bill settings in the payment section. Select Payment methods. Here, you can Remove or Add a Payment Method by selecting the applicable option.Nov 27, 2023 · You are always able to report suspicious activity to use by reaching out to our Comcast Customer Security Assurance Team. Business Hours: 8:00am - 12:00am EST, 7 days a week. Contact: 1-888-565-4329. 0. 0. Cancel. Start Here. I was talking to a live agent about my Acp and was sent a phishing scam. It read as follows: “Since you are from ...

Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list.Press *67. You will hear a confirmation tone, and then a dial tone again. After you hear a second dial tone, enter the number you wish to call. Your name and number will be blocked for the current call only. After you hang up, your next call will display your name and number on the receiving party's Caller ID unless the *67 feature used again.

@XfinityKei . Hello @VitaminE Thanks for reaching out. We typically send out password resets to our customers as a best practice to keeping your account safe. ... Periodic forcing user to change their password is not a best practice. In fact, it is a security risk.The NIST puts out best practices for security and it has been since 2017 where they …Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the …If you have additional questions, please contact IDX, Xfinity’s incident response provider managing customer notifications and call center support, at 888-799-2560 toll-free Monday through Friday from 9:00 AM to 9:00 PM EST, excluding federal holidays.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ...

How to avoid the Customer support scam: Xfinity never makes unsolicited calls demanding personal information/payments. Never share personal information, like …

Is this for real or is this a phishing scam email? "The xFi website is going away. As of June 7, 2022, the Xfinity xFi website found at internet.xfinity.com will no longer be available. But don’t worry – your service is not changing. All the features of Xfinity xFi are available right from the palm of your hand with the Xfinity app.

SPP covers charges related to service visits by Comcast technicians for: The diagnosis and repair of in-home wiring used with your Xfinity TV, Internet, and Voice services. The diagnosis of issues relating to the connection between your customer-owned equipment and your Xfinity services. Education about Xfinity TV, Internet, and Voice services.Technical Support Scam. Closed. I recently scheduled for a tech appointment for my internet service on the Xfinity app through live chat. A few hours after I have scheduled … Claiming a refund from Xfinity is easy. In about four to six weeks after you disconnect your service and return your Comcast-owned equipment, you automatically receive a refund for any remaining credit balance on your account to the last payment method on file. If you don’t receive an automatic refund to your last payment method, you’ll get ... Visitor. •. 3 Messages. 5 months ago. Just received a phone call from a scammer wanting information about my modem so they could send me a security update. Caller said without the update my model will stop working. I happened to be in the same room as the modem which was a little scary. Told the caller my modem is working just …Manage Spam Blocker settings. Sign in to Xfinity Voice using your Xfinity ID and password. Click the Settings (wheel) icon in the upper-right corner and select Settings to see your voice preferences. Select Call Blocking. Adjust Spam Blocker settings accordingly.When I did a search about "anydesk" I seen an item stating about this software being used in scams. I asked for the callers name and said I will contact Comcast support to discuss further. That's when the caller hung up. This incident occurred on 6/7/22 and the call did come up identifying Comcast Support using an 800 nbr. BEWARE of …A compromised Xfinity ID means there is evidence that someone other than the account owner or an unauthorized user may have accessed or learned the password of an Xfinity ID associated with your account. A compromised Xfinity ID may or may not have already been exploited, meaning someone may have used it to send spam, watch video content or ...

16 Jul 2014 ... A Comcast customer service representative ... support for SOPA and PIPA, two ... If you're renting a router from Comcast, you're getting scammed.Note that anyone can insert an XFINITY Verified image in the body of an email, so it's important to note not only the presence of that image, but that it is in the correct locations: preceding the email subject line in the list of emailsI actually use connect.xfinity.com to view my emails, so I checked some of my saved Xfinity emails, and they all do have the logo, as do the forum-related ones I just received today. The email I posted about (supposedly from "Admin") didn't have this logo, so I will ignore it as spam. BruceW, thank you for your assistance!Are you in need of assistance with your Xfinity services? Whether you’re looking to upgrade your plan, return equipment, or troubleshoot any issues, visiting an Xfinity store can p...Scam? I just received a call from an "Unknown Caller" claiming to be from Comcast/Xfinity. They asked for my name and I never confirmed it was me. He then …Aug 11, 2017 · 60 Messages. Friday, August 11th, 2017 9:00 AM. Closed. ANSWERED: Comcast Email Phish or Legit? How to Tell (and rules for posting about your mail) ***Created by our Community Users*** . . If you receive mail that purports to be from Comcast telling you (the following are only a few of the things these emails will tell you) . . @BruceW. Thanks for your reply. I have read your information at the links given. I would report it to Comcast, but Mom has deleted the email. Npersn31

This is indeed a legitimate text from Xfinity Assistant. When we have room on our technicians' schedule, it is common for us to proactively seek out accounts with signal and connection issues. If you have been experiencing problems with your in-home network, we encourage you to schedule the free appointment. If the appointment does not resolve ...I know it was a scam because it came from: Your most recent payment method for the following month was rejected. Please update your payment information today to avoid a service downgrade. If you have the Xfinity mobile Protection Plan on your Xfinity Mobile device (s), it will be canceled if your service suspended.

TLS uses certificates to authenticate the identity of the parties. Comcast’s email system will support version 1.2. Comcast will discontinue the ability to connect through TLS 1.1 and lower on April 17, 2023. This means older and most likely end-of-life applications/devices will no longer be able to connect to Comcast’s email system.To send a Direct Message: Click "Sign In" if necessary. • Click the "Direct Messaging chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line.Aug 11, 2017 · 60 Messages. Friday, August 11th, 2017 9:00 AM. Closed. ANSWERED: Comcast Email Phish or Legit? How to Tell (and rules for posting about your mail) ***Created by our Community Users*** . . If you receive mail that purports to be from Comcast telling you (the following are only a few of the things these emails will tell you) . . I just got a call from Comcast to upgrade my internet service to increase my speeds. Is it a scam? ... • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the windowLearn how to clear the cache and delete cookies in the Microsoft Edge browser on Xfinity Internet.It a scam! If you were to call back they would offer you a deal something like, for the next two years you can get 50% of your existing bill with a upfront one time payment of 399.99 Sorry if this is 2nd message. I typed one all up but something went wrong and I dont think it was sent. 0. 1.

Based on how you've described this scenario, this was a legitimate call from our Xfinity service representatives. We do conduct customer satisfaction calls in order to gauge how things are going. The agent fully authenticating you was done as a security measure as well so that any customer-specific information (visit dates/times in this case ...

Feb 17, 2023 · I know it was a scam because it came from: Your most recent payment method for the following month was rejected. Please update your payment information today to avoid a service downgrade. If you have the Xfinity mobile Protection Plan on your Xfinity Mobile device (s), it will be canceled if your service suspended.

When it comes to dealing with cable and internet service providers, having reliable customer support is crucial. Comcast, one of the largest telecommunications companies in the Uni...20 Aug 2020 ... Actual customer service reps at a major telecom company falling for this old con. Morning Insider Lauren Victory finds out why the company's ...Here are detailed steps to direct message us: • Click "Sign In" if necessary. • Click the direct message icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area near the bottom of the window.To send the requested information in a private message to Xfinity Support from any Forum page: Click "Sign In" if that prompt is visible. Click the "Direct Messaging" icon or https://comca.st/3Q5uBJC. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person", but don't do that.17 Apr 2019 ... ... Comcast Xfinity Voice home phone service. ... Calls are analyzed as soon as they reach the T-Mobile network, and scam calls are then tagged 'Scam ...Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list.It sounds like Rohit was following the correct procedure, but you can definitely reach out to our Xfinity Mobile Team directly by calling or texting 888-936-4968. They should be able to confirm if an order was created for you.Update Router Scam. I just got a call from a person claiming to be from Comcast and that my router needs to updated to 5G. (5G is for cell phones which was weird) The caller was not from the US and claimed that he work at a Comcast call center in the Philippines. (That seems weird too.) The man then wanted me to download a free version of ...Text alerts are as easy to stop as they are to set up. To stop receiving text alerts, text STOP to 266278. If you ever want to restart text alerts, text START to 266278 from your mobile device. Please note that if you opt out of receiving text alerts, you may still receive text messages in direct response to questions or requests you initiate ...

Welcome to r/scams. This is an educational subreddit focused on scams. It is our hope to be a wealth of knowledge for people wanting to educate themselves, find support, and discover ways to help a friend or loved one who may be a victim of a scam.Based on how you've described this scenario, this was a legitimate call from our Xfinity service representatives. We do conduct customer satisfaction calls in order to gauge how things are going. The agent fully authenticating you was done as a security measure as well so that any customer-specific information (visit dates/times in this case ...Welcome to r/scams. This is an educational subreddit focused on scams. It is our hope to be a wealth of knowledge for people wanting to educate themselves, find support, and discover ways to help a friend or loved one who may be a victim of a scam. ... Which means it probably is Xfinity. That's their playbook. Comcast customer support is soooo ...Instagram:https://instagram. worthington amber alertbrickyard kennels mainechihuahua rescue ohiokelly cass measurements Private car sales can be a great way to find a good deal on a vehicle, but it’s important to be cautious and avoid scams. With so many private car sales happening near you, it’s ea... cool math games btd3estes park police dept Just got an email from online. communication. email@ comcast. net titled "Urgent Message from Comcast". It says an update is required and includes a button. Seems suspicious but it is very well done. None of the obvious signs of a scam beyond I've never gotten something like this from Xfinity before. Anyone know anything else about this?Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the ... tool for adjusting carburetor on husqvarna chainsaw Visitor. •. 3 Messages. 5 months ago. Just received a phone call from a scammer wanting information about my modem so they could send me a security update. Caller said without the update my model will stop working. I happened to be in the same room as the modem which was a little scary. Told the caller my modem is working just …On going scam that Comcast does not address or warn about. The Comcast system is being hacked. Phone call from Xfinity offering a special 3 year discount if you pay the first six months by Target gift card. Received email and text FROM the Comcast system verifying details and payment of my next months bill from an …